5G disappointed consumers and phone carriers. Who's cashing in?

About 5G disappointed consumers and phone carriers. Who's cashing in?

After astronomic levels of hype, the fifth generation of mobile networks has been a letdown for many consumers — and hasn't even made phone carriers much money. How'd we end up here? And who really benefitted from this?

Business Insider Producer Elizabeth McCauley sifts through the noise of industry reports and marketing and talks to experts to find out the truth.

Duration

18 min

Released

2025